Refund Policy
Last updated: February 1, 2025
1. Overview
SiteBotGPT aims to provide a reliable and valuable AI chatbot service. This Refund Policy explains when and how refunds may be requested for paid plans and related charges.
2. Subscription Plans
Paid subscriptions are billed in advance (e.g., monthly or annually). If you cancel your plan, you will continue to have access until the end of your current billing period. We do not provide prorated refunds for partial billing periods once a cycle has started.
3. Eligibility for Refunds
You may request a refund within 14 days of your initial purchase or upgrade if you are not satisfied with the Service. Refund requests are evaluated on a case-by-case basis. We may require a brief explanation of the issue. Refunds are not typically offered for renewals or for accounts that have heavily used the Service during the period in question.
4. How to Request a Refund
To request a refund, contact us through our Contact page and include your account email and the reason for your request. We will respond within a reasonable time and, if approved, process the refund to the original payment method. Refunds may take several business days to appear depending on your payment provider.
5. Free Plan
Our free plan does not require payment. No refunds apply to the free plan.
6. Changes to This Policy
We may update this Refund Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of paid services after changes constitutes acceptance of the updated policy.
7. Contact
For refund requests or questions about this policy, please contact us at Contact Us.